Topicbox versus traditional email
In many ways using Topicbox is just like using your regular email. One of the main differences is instead of sending an email one-to-one, or CCing a whole group of people, you send it to your Topicbox group.
With a focus on using email for team communication, Topicbox puts the control and the flow of messages into the hands of the people who receive it.
No more CC or Reply All
When you’re dealing with a group of people – or multiple groups – CC/Reply All gets messy and leads to a poor user experience. Messages get lost in a sea of sharing with seemingly endless responses from a multitude of email addresses.
- Simply send a message to a group and everyone receives it.
- Group members can reply to existing messages within the group or create a new topic thread.
Topicbox avoids the issue of people being included on some messages and not others, ensuring you have a complete history for everyone to see, even if people end up joining a group later.
Just one address to reach everyone in a group
Move away from manually maintaining lists of people’s individual email addresses and worrying if you’ve forgotten to include people, every time you send a message.
Topicbox takes the simplicity of one-to-one messaging, enabling you to contact everyone with a single address – your Topicbox group’s unique email address. Everyone in a group is contactable by the same address, with individual messages identifiable by members’ names.
Simpler contact management
Traditional email programs are great for one-to-one communication; however, trying to maintain contact and distribution lists for frequent larger-scale group communication quickly becomes inefficient and frustrating.
Using Topicbox means you can easily add or invite group members and users can also leave groups at any time, giving people greater control over their communication and ensuring contact lists stay relevant.
Depending on a group’s settings, people can add themselves to other groups within an organization, which can be great for new staff and onboarding opportunities.
Segment communication by groups
With a Topicbox group, all information is stored in one place, as opposed to being locked up in individual inboxes.
Using groups segments communication in a way that makes sense for your team. And if you bring new people on, or transition people out of a project or organization, all messaging remains accessible regardless of staffing movements. You can also integrate clients and vendors into a group for greater transparency.
Segmenting your communication by groups – as opposed to one inbox – also means an organization’s communication history backlog isn’t littered with information about old projects.
You can create as many groups as you need for all your teams, projects and events. Need a new group? Simply create it, set the group settings, add or invite group members, and away you go.
Shared message archive
We know that with traditional email, valuable information gets locked up in individual mailboxes, making team information hard to find. Messages get deleted or simply lost amongst an ever-growing amount of email.
Topicbox segments and stores messages by groups into your organization’s shared archive, making messaging history easy to find.
And with the News Center and organization-wide search, it’s easy to find discussions and keep up-to-date. You can further refine search by date, additional search terms, and attachments, making information sharing easy.
Easy access to messages
Topicbox’s modern, clean interface works together with your existing email account in your web browser, including mobile devices.
There’s no software to download; simply log in to your organization’s account to view, post, reply to and search messages. You can also continue to send and receive Topicbox messages from within your preferred email program.
With traditional email, you open your inbox and you’ll immediately see any new emails.
With Topicbox, you can control when and how you digest information. We understand that ‘real-time’ isn’t always the best time, so we created the daily summary feature – a snapshot of all your groups’ activity in one easy-to-read digest.
You can choose to receive a daily summary for any Topicbox group you’re a member of, making it a great way to get insight into what’s happening across your organization.